Privacy Policy
1. Scope of This Policy
This Privacy Policy applies to all services provided through our online store, Havendoria (hereinafter referred to as "we"), including the sale and distribution of TV stands and entertainment centers, side tables, coat racks, storage furniture, hall trees, wardrobes and closets, and hall benches. We are committed to protecting the privacy of our users while operating exclusively as an online retail entity.
2. Information Collection via Cookies
We use Cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our website. These technologies automatically collect certain information, such as your IP address, browser type, and pages visited. You have the option to manage your Cookie preferences through your browser settings, although disabling certain Cookies may affect the functionality of our online store.
3. Information Use and Sharing
We use the information collected to process your transactions, manage your account, and improve our furniture offerings. We only share your information with service providers necessary to fulfill your orders, such as payment processors and delivery services. We do not sell your personal information to outside parties.
4. Data Storage and User Consent
All data is stored securely in accordance with industry standards. By using our website, you acknowledge that you have been informed about our data collection practices and provide your explicit authorization for us to store and process your information for the purposes of providing our furniture products and services.
5. User Rights
You possess the following rights regarding your personal information:
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Access and Rectification: You may request to view or update any information we hold about you.
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Erasure: You may request the deletion of your personal data under certain conditions.
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Withdrawal of Consent: You have the right to withdraw your consent for data processing at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
6. Legal Basis for Data Processing
Our processing of personal data is grounded in the following legal bases under the GDPR:
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Performance of a Contract: We process your data to fulfill orders for TV stands, wardrobes, and other furniture items you purchase from us.
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Explicit Consent: We rely on your consent for sending newsletters and marketing communications.
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Compliance with Legal Obligations: We process information to meet tax, accounting, and regulatory requirements.
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Legitimate Interests: We process data to improve the user experience on our website and to detect or prevent fraudulent activities.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encrypted transmissions and secure server environments to prevent unauthorized access, disclosure, or alteration of your data.
8. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
10. Contact Information
If you have any questions regarding this policy or your data, please contact us using the details below:
Address: 296 RIVERS RIDGE CIR, NEWPORT NEWS, VA 23608-1062, US
Phone: +1 (631) 678-6912
Email: info@havendoria.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)