Payment Methods
Havendoria (hereinafter referred to as "we" or "us") provides a wide range of furniture including TV stands and entertainment centers, side tables, coat racks, storage furniture, coat stands, wardrobes and armoires, and hall benches. We operate as an online-only store and are committed to ensuring a secure and seamless payment experience for all our customers.
Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, and other major credit card providers.
Process Start
When you have selected your desired items and are ready to finalize your purchase, proceed to the checkout page. You will be prompted to enter your credit card details, including the cardholder name, card number, expiration date, and the CVV security code. All information entered is encrypted to ensure the highest level of protection.
Payment Confirmation
Once the transaction is authorized by your financial institution, you will receive an immediate on-screen notification. A formal payment confirmation and order summary will also be sent to your registered email address. If the payment is unsuccessful, we will notify you immediately so you can provide an alternative payment method.
Security and Data Protection
Credit Card Security
We prioritize the safety of your financial information. We utilize Secure Sockets Layer (SSL) technology to encrypt your credit card details during transmission. We do not store your full credit card numbers on our servers, ensuring that your sensitive data remains protected against unauthorized access.
Our Privacy Policy
We respect your privacy and handle your personal information in accordance with Australian privacy principles. The information collected during the payment process is used solely to process your order, prevent fraudulent transactions, and provide you with the best possible service. We do not sell or lease your personal data to others.
Dispute Resolution
Resolution Service
If you encounter any issues regarding a transaction or believe there has been a billing error, we encourage you to contact us immediately. We are dedicated to resolving any concerns through direct dialogue and will investigate all claims thoroughly to reach a fair outcome.
Extra Help
Should a resolution not be reached through our internal process, you have the right to seek assistance from your credit card issuer or relevant consumer protection bodies. We will cooperate fully with any formal inquiries to ensure a transparent resolution.
Communication and Support
Update Information
We reserve the right to modify these payment terms to reflect changes in our operational processes or to align with updated safety standards. Any changes will be posted on this page, and we recommend reviewing this information periodically to stay informed.
Billing Information Accuracy
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Payment Failures
In the event that a payment is declined, please verify that your card details are correct and that there are sufficient funds available. If the issue persists, we recommend contacting your bank or card issuer. We are not responsible for any fees charged by your financial institution for declined transactions.
Currency and Pricing
All prices displayed on our website are in Australian Dollars (AUD). The total amount charged to your card will be the price of the items selected plus any applicable shipping costs as calculated at the checkout.
Contact Information
If you have any questions regarding our payment methods, please reach out to us using the details below:
Address: 296 RIVERS RIDGE CIR, NEWPORT NEWS, VA 23608-1062, US
Phone: +1 (631) 678-6912
Email: info@havendoria.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)